Privacy Policy

Who We Are

Second Chance Spaniel Rescue is a CIO Registered Charity, charity number 1217259.

If you have any questions about this Privacy Policy or how we handle your personal information, you can contact us using the details below.

Data Controller

Second Chance Spaniel Rescue is the data controller responsible for personal information collected through this website and through our rescue activities.

Information We Collect

We may collect and process personal information including:

• Name and contact details, including email address and telephone number
• Address details where relevant to adoption, fostering, surrender or volunteering
• Information submitted through adoption, fostering, surrender, volunteering or contact forms
• Communication history with us
• Donation and payment-related information
• Website usage data, including pages visited and cookie information

How We Use Your Information

We use personal information to:

• Respond to enquiries and messages
• Process adoption applications
• Process foster applications
• Review surrender requests
• Manage volunteering enquiries
• Process donations and Gift Aid where applicable
• Provide information you have requested
• Improve our website and services
• Protect the welfare of dogs in our care
• Meet legal, financial, safeguarding and charity obligations

Lawful Basis For Processing

We process personal information under one or more of the following lawful bases:

• Consent — where you voluntarily submit information through a form or contact us.
• Legitimate interests — where processing is necessary for the running of the rescue, managing applications and protecting animal welfare.
• Legal obligation — where we are required to keep or share information by law.
• Contract — where processing is necessary to fulfil arrangements made with you.

Application Forms

Information submitted through adoption, fostering, surrender, volunteering or contact forms will be used solely for the purposes of administering rescue activities and assessing suitability where applicable.

Providing false or misleading information may affect the outcome of an application.

Third-Party Forms And Services

Some forms on our website may be provided through third-party services such as Google Forms. Information submitted through these forms may also be subject to the privacy policies of those providers.

Our website may also use trusted third-party services for hosting, analytics, embedded content, payment processing, email delivery or website functionality.

Data Sharing

We do not sell, rent or trade your personal information.

We may share information only where necessary, for example:

• With trusted service providers who help us operate our website or systems
• With veterinary professionals involved in the care of dogs
• With authorised volunteers involved in rescue administration, home checks or applications
• Where required by law, regulation or legal process

Data Storage And Security

Personal information is stored securely and only accessible by authorised trustees, volunteers or personnel who need access for legitimate rescue purposes.

We take appropriate technical and organisational measures to protect personal information from unauthorised access, misuse, loss, disclosure, alteration or destruction.

Data Retention

We keep personal information only for as long as necessary for the purposes it was collected, or where required for legal, financial, safeguarding or operational reasons.

• General enquiries are normally retained for up to 24 months.
• Adoption, fostering and surrender records may be retained for longer where necessary for safeguarding, legal or rescue administration purposes.
• Donation and Gift Aid records may be retained in line with financial and charity record-keeping requirements.

International Transfers

Some service providers may process data outside the United Kingdom. Where this occurs, appropriate safeguards are used to protect your personal information.

Cookies

Our website may use cookies to help the website function correctly, improve user experience, analyse website performance and remember user preferences.

You can manage or withdraw cookie consent through our cookie banner or your browser settings. Further information can be found in our Cookie Policy.

Your Rights

Under UK GDPR, you have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Object to or restrict processing
• Request transfer of your information
• Withdraw consent where consent is the lawful basis for processing

To exercise these rights, please contact us using the details shown above.

Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

External Links

Our website may contain links to external websites. We are not responsible for the privacy practices, content or policies of those websites.

Complaints

If you are unhappy with how we process your personal information, please contact us first so we can try to resolve your concerns.

You also have the right to lodge a complaint with the Information Commissioner's Office.

Changes To This Policy

We may update this Privacy Policy from time to time to reflect changes in legislation, guidance or our operations.

Please check this page regularly for updates.

Last updated: June 2026